Bridge enables healthcare organizations to have a repository of forms and agreements for patients to sign “e-sign” in the application electronically. These forms/agreements can be triggered at various stages of the patient’s use of the portal, including:

• At the initial patient portal self-registration
• Schedule patient appointments
• Via a HIPAA compliant appointment reminder
• Within the patient check-in software
• Before a telehealth visit
• Requesting consent

Enabling or disabling a patient or proxy user’s login is at the discretion of an organization’s portal admin. The process to disable or enable a login simply requires an admin to update the login accounts status from within the portal. If the client would like to enable or disable multiple user logins simultaneously, there is a function in the admin panel.

Parents can have an account for each of their individual children. Modeled after recognizable social media applications, parents can intuitively toggle between the profiles of their children. This feature clearly displays which child’s information the parent may be viewing, allowing the parent to manage his/her child’s appointments, prescription requests, and medical records with ease. Bridge also has a built-in age of majority software that automatically disconnects a child from a parent’s account when the child reaches the age of majority.

To learn more about Pediatric specific portal features, please see: 3 Portal Features Every Pediatric Clinic, and Parent Should Know.

Bridge has a device-neutral patient intake software that seamlessly integrates with EHR/PMS systems to expedite the patient check-in process. Patients complete a customized patient intake experience that the client has developed with Bridge.

Bridge features several pre-built intake forms that can be further customized to the healthcare organization’s exact needs. There is a small charge for creating a custom patient intake form. The work is billed hourly, and most forms don’t require more than a few hours. Other forms can also be created, including Health Risk Assessments (HRA), surveys, pre-op forms, and medical record release.

No. Bridge can’t bring over the patients’ old passwords, but does make it easy for patients to self-register and set a new password for their automatically created/migrated account.

After the portal is migrated, patients would receive a welcome email and upon clicking the URL link in the welcome email, they would be invited to complete an expedited registration process by verifying their identity with a unique identifier.

Yes. Bridge features several pre-built intake forms that can be further customized to your exact needs. There is a small charge for creating a custom patient intake form. The work is billed hourly, and most forms don’t require more than a few hours. Other forms can also be created, including Health Risk Assessments (HRA), surveys, pre-op forms, and medical record release.

For more information on intake forms, please see: Why Does Your Medical Practice Need Electronic Patient Intake Forms?

Yes. Bridge does have a patient survey software. Patient surveys can be triggered/sent through the following modules:

• Marketing Module
• Direct patient messaging solution
• Online patient forms software
• Pre/Post-visit messaging
• Patient care plan software